You need to send an email/contact us for creating an account for IoTConnect. Once you receive the account details, follow the steps as mentioned in our guide to get started.

You can send notifications via email, push notification, UI alert that notifies you on the platform itself, MQTT, WebHook, also via executing device command.

There are a huge numbers of different hardware types, firmware versions, revisions and other variations of devices that are available in the IoT market. It is very much difficult to ensure plug and play compatibility with each and every device available in the market but we ensure you to help in making the most of the devices compatible with your system. please check out article to get more details.

When devices are registered or Company CPID are generated, the authentication token is salted and hashed. This means your company’s credentials can never be recovered from our systems.

The browser-based GUI and REST APIs are fronted by HTTPS, with a certificate signed by one of top most SSL providers in the world, so you can trust that you’re connecting to the genuine IoT Platform. Using the REST API requires a Solution Key and basic token. Further you can use this to make authenticate REST API calls against your company.

To get notified about unusual behavior of your devices, you need to set conditions on those devices. If these conditions aren’t met, you get notified by several methods like UI alert, email, and others modes. These conditions in IoTConnect are termed as rules. Get more details in our Rules management guide.